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Car broke down on a Dubai highway? What to do, step by step

Do this, in this order

  1. Turn on your hazard lights straight away.
  2. Move to the far right, onto the hard shoulder if you can. If the car stops in a live lane and you cannot move it, keep your seatbelt on and call 999.
  3. Get everyone out on the side away from traffic and stand behind the barrier, not next to the car.
  4. Place your warning triangle behind the car only if it is safe to walk there.
  5. Share your live location on WhatsApp and send where you want the car taken. You get the exact price straight away.
  6. Stay behind the barrier until the truck arrives. The driver calls you when he is close.

What not to do

  • Don't stand between your car and the traffic.
  • Don't try to change a tyre on the traffic side of a busy highway.
  • Don't let anyone load your car before you have agreed the price.

Your exact price, before we move

Every job is priced on the real distance from pickup to drop-off, so you only pay for your trip.

  1. Send two locationsWhere the car is now, and where it needs to go.
  2. Get the price straight awayOne clear number, not a range.
  3. That's what you paySame price day or night, no extra fees when the driver arrives.